Missed deadlines during application process

What happened: we made the application process too complex and as a result didn't keep to some of the deadlines we set. 

What we've changed - we wrote a blog about this, to share in more detail what we have learnt. In brief, we're going to be more explicit about the selection criteria, we'll be more realistic with timescales, we'll ask fewer questions and we will try to be clear what the next step in the application will be